Effective scheduling ensures proper coverage, improves efficiency, reduces labor costs, and contributes to better work-life balance for employees. Without scheduling, your business may suffer from missed shifts, overtime expenses, or burnout.

ClockTo simplifies the process of managing employee schedules. It reduces turnover by ensuring that schedules are balanced and fair, saves time by automating the scheduling process, minimizes errors through real-time notifications, and provides 24/7 access to scheduling data, allowing you to manage your workforce from anywhere.

With ClockTo, you can create custom scheduling templates tailored to your business needs. These templates can be reused, streamlining your scheduling process and saving time. You can also export and import templates in Excel format or use our AI to convert a paper schedule into a digital format—just upload an image of your schedule, and the AI assistant will do the rest.

ClockTo gives you complete control over shift swaps and time-off requests. You can establish rules based on roles, allowing employees to swap shifts with others in their department or role, or you can require approval for each swap. Employees can easily submit time-off requests, which you can approve or deny, and the system automatically notifies everyone involved.

ClockTo provides reports that help monitor employee hours, breaks, and overtime, allowing you to ensure compliance with labor laws. The platform doesn't impose new rules but helps you enforce existing regulations based on your specific needs, offering tools like audit reports, timesheets, and more to keep your business compliant.

ClockTo uses email, SMS, and push notifications to instantly alert your team about any schedule changes. When you update or create a schedule, employees receive notifications. You can also send reminders, and employees can confirm or request changes directly through the platform.

Yes, ClockTo allows employees to set and update their availability directly on the platform, or you can manage availability on their behalf. You'll be notified of any changes, and you can easily approve or deny availability changes or time-off requests from within the system.

Look for scheduling software that offers real-time notifications, shift management, and easy communication. ClockTo stands out by focusing on simplicity and automation. Our unique AI assistant can interpret handwritten schedules or voice commands, allowing you to create schedules without needing to enter data manually. ClockTo eliminates complexity, helping you manage your team efficiently with features designed to save time, prevent conflicts, and keep you in control.

Adding employees to ClockTo is simple. You can use an email address, phone number, or both to add employees to the platform. Additional information like roles or departments can be added later by the employee or administrator.

Yes! Our Premium and Enterprise plans include the option to have a fully branded mobile app for your business. This feature is available for annual subscriptions. Contact our Customer Success Team for more details on how to get started.

Yes! ClockTo provides reporting and analytics features that allow you to analyze your workforce’s performance, hours, and trends. This data can help you make informed decisions when scheduling shifts, ensuring you have the right staff at the right time based on demand.

ClockTo integrates seamlessly with most major payroll systems. This integration ensures that employee hours are transferred accurately, eliminating the need for manual data entry and reducing errors in payroll processing.

ClockTo uses state-of-the-art encryption to ensure that your business and employee data is always safe. We follow industry best practices to safeguard against unauthorized access and data breaches.

You can reach our support team 24/7 via: Email: support@clockto.com, Phone: 1-800-555-5555, Live chat on our website. Our team is always available to help with any questions or issues you may have.

To reset your password, click on the "Forgot Password" link on the login page. You will receive an email with instructions on how to create a new password. If you don't receive the email, check your spam folder or contact support for further assistance.

If you are having trouble logging in, first verify that you're using the correct email address and password. If the issue persists, try resetting your password or clearing your browser's cache and cookies. If you're still unable to log in, contact support for assistance.

Over time, your browser stores cached data, which can sometimes cause loading issues or other website problems. Clearing the cache and cookies can resolve these issues and improve website performance.

ClockTo offers personalized onboarding support for all new customers. This includes step-by-step guidance, video tutorials, and live chat assistance to help you get up and running quickly. For premium customers, we offer dedicated customer success managers to help you with setup and beyond.

Currently, ClockTo is available in English, but we are working on offering multilingual support in future updates. Contact our support team to inquire about the current language options.

Yes! We offer discounts for customers who opt for annual subscriptions. Contact our sales team for more information on available discounts for longer-term commitments.

If you need to downgrade your subscription plan, you can do so through the billing section of your account. The downgrade will take effect in the next billing cycle, and any applicable refunds will be processed according to our refund policy.

Yes! ClockTo is designed to be fully responsive, meaning you can manage your employee schedules, view reports, and handle notifications from any device—desktop, tablet, or mobile.

ClockTo works seamlessly across all modern browsers, including Chrome, Firefox, Safari, and Microsoft Edge. We recommend keeping your browser up to date to ensure optimal performance.

Yes, ClockTo allows you to customize notification settings. You can choose which events trigger notifications (like schedule changes or shift reminders) and how employees receive them—via email, SMS, or push notification.

We offer a 60-day free trial for new customers. After that, if you cancel, we offer a pro-rated refund for any unused portion of your subscription.

You can cancel your subscription at any time by contacting our support team. Your cancellation will take effect immediately.

Log into your account, navigate to the billing section, and update your payment details directly from there.

You can change your subscription plan in the billing section of your account. Simply choose a new plan, and the changes will take effect in the next billing cycle.

We accept all major credit cards, including Visa, MasterCard, American Express, and Discover.

To view or download your invoice, log in to your account and go to the billing section.

Yes! We offer a 20% discount for non-profit organizations. Please contact our support team to verify your non-profit status and activate the discount.